production and installation. Far and away this has been the best interaction we've ever had with a contractor. Reflection had been out to our home a few years ago and at the time it wasn't something that was in the cards for us, however as good sales people should, Reflection followed up with us asked if they could come out show us more information see if anything's changed and a couple of things had changed we are in a different position. We really did like the products, and came to an agreement to have reflection Windows install Windows for our home. The communication both from Reflection Windows, installer (Dustin) that was designated to do the actual window installation their coordination for final measurements, communicating that windows were ready and scheduling installation were fantastic. After scheduling the installation timeframe the installer showed up precisely when he said he would worked diligently and efficiently and really surprised us how quickly the windows and sliding door on our home we're installed. We had quite a few windows 20 I believe + the sliding door and they were done well within two to two and a half days, beginning mid-morning on a Monday and done mid-afternoon on a Wednesday. The installer and his crew were exceptionally polite and respectful, worked very diligently in both their work and clean up process. After having the windows installed for about a week and a half now it's really been fantastic and so far has lived up to the billing we've had some hot days and the windows have done an exceptional a job of keeping the heat out and now here even in Colorado in May we've had some snow and they've already proven up for the job keeping cold out. The windows have definitely reduced the sound that we hear from the exterior of our home and they look fantastic! You drive up and you see the windows and say, WOW! That's something different that's something nice and again were very happy with the entire process! We are easily ready and have done so actually multiple times already willing to recommend Reflection Windows to come out and install Windows in your home. Again if I haven't said it thoroughly enough, WE ARE COMPLETLY pleased with the entire process and the end product! Also, really looking forward to enjoying these windows as we head into the summer months and years ahead!